Privacy Policy

Privacy Policy
Effective Date: April 1, 2025

Welcome to zanoviahotel.com. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website.

zanoviahotel is committed to maintaining the highest standards of data privacy in accordance with global regulations including the GDPR, CCPA, and PIPEDA. By using this website, you consent to the practices described below.

Information We Collect

Personal Information
We may collect the following personal details:

  • Name and email address
  • IP address and general location
  • Browser type, device, and operating system
  • Information you provide via contact forms or inquiries

Note: We do not collect sensitive financial details or government-issued identification numbers.

Non-Personal Information
We also gather technical and behavioral data such as:

  • Website usage patterns (e.g., pages visited, time on site)
  • Interaction data to help us improve site performance and usability

How We Use Your Information

The information collected is used to:

  • Operate and enhance the website’s functionality
  • Respond to questions or service inquiries
  • Develop new features and offerings
  • Comply with legal and regulatory obligations
  • Detect and prevent fraudulent or unauthorized activity

We do not sell your personal information to third parties.

Cookies & Tracking Technologies

We use cookies and analytics tools—such as Google Analytics—to better understand user behavior and optimize your experience on the site. You may manage cookie preferences via your browser settings. Please note that disabling cookies may affect certain features.

International Data Transfers

Your personal information may be processed or stored in jurisdictions including the United States, Canada, or countries within the European Union. We select these regions based on their robust data protection standards.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Restrict or object to specific types of data processing
  • Request a copy of your data (data portability)
  • Withdraw any previously granted consent
  • File a complaint with your local data protection authority

To exercise any of these rights, please contact us directly using the information provided below.

Data Retention

We retain your data only for as long as necessary to:

  • Deliver requested services or support
  • Fulfill legal and contractual obligations
  • Serve legitimate business purposes

Data Security

zanoviahotel uses industry-standard safeguards to protect your personal information. While no system can guarantee absolute security, we take appropriate steps to minimize risk and prevent unauthorized access or misuse.

Third-Party Links

This website may include links to affiliated casino or resort partners. zanoviahotel is not responsible for the privacy practices of these third-party websites. We encourage you to review their policies before providing any personal information.

Children’s Privacy

Our website is intended for users aged 18 and older. We do not knowingly collect personal information from minors.

Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date. Continued use of the website signifies your acceptance of the updated terms.

Contact Us

For questions about this policy or to make a privacy-related request, please contact:

[email protected]